Open the Service Navigator from an SLA Report
The option ‘Service Navigator’ is now also available in the Actions menu for people who are working in the ‘SLA Reports’ section of Xurrent’s Analytics console.
When this option is selected from the Actions menu, the Service Navigator opens in a new browser tab with the focus on the service instance that is linked to the SLA which report was being reviewed.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.