Open the Service Navigator from an SLA Report
The option ‘Service Navigator’ is now also available in the Actions menu for people who are working in the ‘SLA Reports’ section of Xurrent’s Analytics console.
When this option is selected from the Actions menu, the Service Navigator opens in a new browser tab with the focus on the service instance that is linked to the SLA which report was being reviewed.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.