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Email Template Removed
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The email template ‘Email Unknown’ no longer exists. This email template was used to return an email after someone used the ‘Need help signing in?’ link and submitted an email address that does not match any person record’s primary email.
The response that would be sent to the unknown email address would inform the recipient that the submitted email address was not found in the Xurrent account.
Because such responses could be used for nefarious purposes, they are no longer sent out by Xurrent and the email template ‘Email Unknown’ is therefore no longer needed. The result is that people may not understand why Xurrent is not responding after they submitted their email address with a spelling mistake, but this change is necessary to protect the privacy of the people whose email addresses are registered in Xurrent.
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