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When someone opens a report that is based on time entry data, it is possible to drill down to a list of time entries. Such a time entries view makes it possible to inspect individual time entries.
When a specific time entry is selected in the view, the time entry is opened. The Description field of the time entry is now presented if it contains a value. This may be the case when the time entry is linked to a time allocation that allows a description to be added.
How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.
8 Mins
May 30, 2026
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