Organizations perfect the categorization of their services from time to time. When they do, they are often left with a few service categories that no longer contain any services.
To help them maintain a clean list of service categories, account administrators are now able to delete any unused categories.
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Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
7 Min Read
June 13, 2025
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