Organizations perfect the categorization of their services from time to time. When they do, they are often left with a few service categories that no longer contain any services.
To help them maintain a clean list of service categories, account administrators are now able to delete any unused categories.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
7 Min Read
June 13, 2025
Service Management
News
Press Release
Performance
Enterprise
Incident Management
Security And Privacy
Risk Management
Cloud Computing
Enterprise
Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.
6 Min Read
December 5, 2024
Artificial Intelligence