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A new training module has become available in Xurrent’s Learning Center. It is the Administrator Training, which is targeted at people who have been asked to take on the Account Administrator and/or Directory Administrator role for their organization.
Service management architect Andy Richardson uses videos in this training to cover a number of more advanced topics that Xurrent administrators should be aware of before taking on the responsibility of maintaining a Xurrent account.
Incident Management
Incident Management
An AI SRE that knows your incidents
Most AI SREs are pattern matchers trained on public data. They know what a memory leak looks like in the abstract. They don't know that your payments-api has a flaky liveness probe everyone ignores, that the checkout team owns the retry policy, or that the last three "database incidents" were actually cache misconfigurations. That knowledge lives in your postmortems, your Slack channels, and the heads of two senior engineers.
5 Mins
September 10, 2026
Incident Management