The email template fields can be used to customize the email notifications that Xurrent® generates. Three fields have been added to the long list of already available email template fields:
updated_by_organization_name:
The name of the organization of the person who last updated the record;updated_by_account_name:
The name of the account of the person who last updated the record;updated_by_job_title:
The job title of the person who last updated the record.
These email template fields are available for templates related to all record types for which the ‘updated_by_name’ field was already available, i.e. requests, problems, workflows, tasks, risks etc. The new fields should be especially useful for organizations that have multiple accounts or that have account trusts with external organizations.


A Letter From Our CEO: Our Path Forward
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.


