Service Navigator: Visualize IT Complexity

The Service Navigator has been added to the Xurrent service. It offers a graphical presentation of the dependencies between services, as well as the configuration item relations. You can find the Service Navigator in the Analytics console.

What makes the Service Navigator so special is that it allows you to switch between the logical service view and the physical infrastructure view.

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You can also launch the service navigator from a request, problem, service, configuration item, etc. To do this, click on the Actions toolbar button and select the menu option ‘Service Navigator’.

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The Service Navigator also works wonderfully on tablets such as the iPad or the Galaxy Tab. On a tablet you can make pinch gestures with your fingers to zoom in and out.

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