Xurrent Welcomes Jeannine Balsiger

We are delighted to welcome Jeannine Balsiger to Xurrent’s DACH team as Business Development Director. Based in Munich, she will help organizations in the DACH region benefit from new service management capabilities.

Jeannine brings over 15 years of sales experience in the tech industry. She worked the DACH region from Scotland, England, and, once Brexit was a fact, Germany.

She was educated to be a druggist, and selling was always in her DNA. Jeannine started her career at IBM as a call center agent but quickly moved on to the sales side, working with both partners and customers. After nearly eight years at IBM, she worked for two years as a Customer Service Representative for the health insurance company Cigna. After that, she went back to work in sales for companies like Hewlett Packard Enterprise, Centrify, Tripwire (security and integrity management solutions), and autonomous endpoint management solutions provider Adaptiva.

While at Centrify, she met Xurrent’s Tomas Wenz, who was working for a partner of Centrify at the time. A couple of years later, she also got to know Xurrent´s VP of Sales & Marketing, David Griffith. They kept in touch, and Tomas was always very enthusiastic about Xurrent and how it is a great service management platform that is very easy to use; refreshingly different from other ITSM/ESM providers. And then, Xurrent called to ask if she was interested in making the switch to service management.

I’ve experienced IT service management solutions before, from the customer side, and I can see how Xurrent is much more user-friendly and transparent. Xurrent is a unique platform that is much loved by customers, and I believe it sells itself. I look forward to immersing myself in Xurrent and introducing customers to all its capabilities.

Jeannine Balsiger, Business Development Director at Xurrent

Welcome to the team, Jeannine. We look forward to working with you!