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Optimize IT Service Management with the Service Hierarchy Browser (SHB)
Gain full visibility into service dependencies with Xurrent’s intuitive Service Hierarchy Browser. Quickly identify impact areas, reduce incident resolution time, and ensure service reliability with a clear, structured service map.
Comprehensive Service Mapping
Gain valuable insights into the relationships between various Enterprise services and components. Quickly recognize dependencies and hierarchies to improve service management and decision-making.
Enhanced Service Visibility
Achieve a holistic view of entire IT environment for easier identification ofcritical services and potential failure points. Improve incident and problem management by quickly pinpointing affected services and their dependencies.
Improved Compliance and Governance
Maintain compliance with industry standards and internal policies through structured and well-documented service hierarchies. Ensure governance and oversight across all IT service management processes.
Real-Time Updates
Maintain an up-to-date service hierarchy with real-time data synchronization. up to date and Guarantee service views always reflect the current state of the IT environment.
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Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.
The People’s Choice for Service Management
The Benefits of
Service Hierarchy Browser (SHB)
Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.
AI That Works as Hard as You Do—at No Extra Cost
Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.
And the best part? It’s all included—no extra fees, no hidden costs.
