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Blog
Insights & updates from our experts
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Don't let gaps cost you during outages
Your monitoring fires, your on-call engineer gets paged, your ITSM ticket opens. Your status page waits for someone to log in and type. Meanwhile the support queue fills with "is this a known issue?" tickets. Xurrent closes that gap.
Automatic Incident Sync
When an incident opens in Xurrent IMR, your status page updates. When it resolves, the page reflects it. Subscribers get notified by email, SMS, push, RSS, and webhook as state changes. Incident timelines post automatically, so anyone watching sees what's happening and what's been done.
Every Page From One Dashboard
Public and private pages across products, regions, and audiences, controlled from one place. Each page keeps its own branding, subscriber list, and notification rules. Private pages sit behind SSO, so internal stakeholders get operational detail without public exposure. Multi-tenant architecture covers MSPs managing pages across clients. [CONFIRM "unlimited pages" against plan limits — same open item as the Statuspage page]
Connected to Your Incident Stack
Status.io waits for humans to report incidents. Xurrent IMR plugs into the tools that detect them. Codeless Beacon integrations connect Datadog, Grafana, PagerDuty, and 150+ monitoring, observability, and ITSM tools. Two-way sync with Slack, Teams, and Jira keeps channels, tickets, and pages matched without switching tools.
Enterprise Controls, No Compliance Project
ISO 27001:2022 and ISO 27018 certified. SOC 2 Type II. C5 attested. BYOK encryption for data sovereignty requirements. SSO enforcement, role-based access, and audit logs across every page. Status.io publishes no compliance certifications, which makes procurement conversations short. [CONFIRM Sera AI "never trained on your data" claim before including it anywhere on this page — still open from the Statuspage fact-check]
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Customer love us
The People’s Choice for Service Management
Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.
OUTCOMES
The Benefits of Status Pages
A status page that's part of the system resolving the incident, not one more tool to update during it.
AI That Works as Hard as You Do—at No Extra Cost
Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.
And the best part? It’s all included—no extra fees, no hidden costs.
