Sorting of Requests within a Change
The order in which the requests that are linked to a change are presented within that change has improved. In the past, the requests would be sorted by their ID. Now they are sorted first by their status and then by their ID.

This improved sorting also affects the sorting of:
- Requests within a problem
- Problems within a change
- Changes within a release
- Requests within a change task
- Problems within a change task
- Requests within a project
- Problems within a project
- Changes within a project
- Requests within a project task
- Problems within a project task
- Changes within a project task

A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.

Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.

