Blog

Sorting of Requests within a Change

May 13, 2018

Carlyn Manly

1 Min Read

Click To Explore

The order in which the requests that are linked to a change are presented within that change has improved. In the past, the requests would be sorted by their ID. Now they are sorted first by their status and then by their ID.

This improved sorting also affects the sorting of:

Requests within a problem
Problems within a change
Changes within a release
Requests within a change task
Problems within a change task
Requests within a project
Problems within a project
Changes within a project
Requests within a project task
Problems within a project task
Changes within a project task

Service Management

How Long Should ITSM Implementation Really Take in 2026?

Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.

8 Mins

May 30, 2026

Reporting and Analytics