An important capability has been added to Xurrent Mobile. If you are a support specialists, you are now able to manage your Xurrent inbox from your smartphone.
This makes it possible for you to look up all requests, problems and tasks that are assigned to you or your team. You can also update them when you are going to work on them, forward them to others when necessary, and complete them when you are done.
A 3G connection is fast enough to allow you to work comfortably with Xurrent on your smartphone. So, as long as your phone can connect to a mobile or wireless network, you are able to stay in control of your Xurrent inbox.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.