Because of the limited space available on a smartphone screen, the status is not presented when people open their watchlist in the Xurrent App or Xurrent Self Service. This made it difficult for people to maintain their watchlist using those interfaces.
To fix this, people’s watchlist items are now grouped in two sections.
The ‘OPEN’ section is presented on top. This section contains the items that are most likely to still be relevant. The ‘COMPLETED’ section below it can be used to remove the items from the watchlist that are no longer of interest.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.