Insights & updates from our experts
Expiry Date in Agreement and Contract Views

The Expiry Date column has been added to the views of SLAs, first line support agreements and contracts. This column is primarily intended to provide an easy way to look up the agreements and contracts that are about to expire.


How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.







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