AI-powered ITSM for the modern enterprise
Unified, future-forward IT Operations
AI-powered MSP service delivery
Unified ESM platform built for collaboration
Eliminate manual tasks, optimize workflows, and deliver faster resolutions.
AI-driven incident management
Secure multi-organization collaboration
No-code AI-powered orchestration
Secure, API-first integrations
Real-time insights, 400+ reports
Eliminates manual tasks, optimizes workflows, and delivers faster resolutions.
Request, manage, and track service needs anywhere, on any device.
Enhance service requests and optimize collaboration for faster resolution
Streamline article creation, boost efficiency, improved problem resolution.
Product engineering, Web & Mobility solutions and Talent augmentation to help you with your digital strataegy.
Connect Xurrent® with other solutions and platforms
Real customer results with ITSM
Learn how NEXE Group went from 'flying blind' to managing 15,000+ requests annually across 52 locations with Xurrent's ESM platform
XAL Lighting replaced their outdated ITSM tool with Xurrent, achieving 80% self-service adoption and "absolutely perfect" implementation in just 3 months.
Discover how Guna, a leading homeopathic manufacturer, transformed their IT service management with Xurrent's user-friendly platform in just two months.
Insights & updates from our experts
Learn the ESM playbook to drive impact and eliminate friction. Discover proven strategies for successful Enterprise Service Management rollouts.
Discover how unified incident management systems drive cross-team accountability and eliminate the hidden costs of fragmented workflows.
Meet Tina van Schelt: Shaping Xurrent’s Frontend Architecture
Upcoming and recorded webinars from our experts.
IT doesn’t have to be complicated. Join our LIVE Xurrent demo to see what easy looks like.
In this webinar, we will walk through a modern incident management workflow using Xurrent and Zenduty.
In this session, we will share what we have learned from using Xurrent to support our own internal operations, and how that experience has shaped our view of what truly works when rolling out ESM across an organization.
Quick-reference guides to Xurrent features
Universities and further education colleges all face the challenge of attracting the best staff and students. Both these groups have increasing expectations of the services they consume. Learn how 4me can help with everything from network access to student welfare, facilities and accommodation.
As part of their digital transformation, organizations are improving the support that is provided by the different support domains, like HR, IT, Purchasing and Legal. By making it easier for their employees to obtain support when they are stuck with a question or need assistance from another department, organizations are improving productivity and job satisfaction.
Streamline and automate HR service delivery and provide the service your employees want and deserve. They will get the service they need, when they need it, whether it’s via the web, the Xurrent app, or virtual agent. The combination of efficient processes and workflows and an easy-to-use Self-Service portal enables better and more productive employee service experiences.
Expert ITSM & automation insights
This white paper demystifies GenAI, RAG, and agentic AI, and shows how they drive faster resolutions, lower costs, and better user experiences. A must-read for leaders ready to put AI to work, securely and responsibly.
A Powerful Combination
Getting local, regional, and global IT support organizations to work together to use the same IT service management tool — especially as a large, global enterprise — is no small task.
Stay up to date on new features and updates.
Discover Note Assist, Xurrent’s new AI-powered tool for drafting and improving notes. Get instant suggestions, apply changes with one click, and stay in full control — AI guidance designed to help you work faster and smarter.
Discover Xurrent's new Specialist Interface updates with three customizable layout options: Single Pane, Two Pane, and Dynamic View for personalized workflows.
It is now possible to configure self-service search to show only the record types you want your end users to see.
We're here to help
We are here to help 24/7
Connect with other Xurrent Users
Get insights and tips on how to get the most out of Xurrent
Apps, APIs, and updates
Our global partner ecosystem
Learn about our partner program
Award-winning, trusted ITSM
Join Xurrent's global partner network
Join us online and in-person to dive into the world of Xurrent and ITSM at large
