The Hidden Cost of Enterprise ITSM

Enterprise-grade capability shouldn't come with enterprise-grade drag. Most IT teams pay for it anyway: license tiers that gate basic features, integration fees, premium support contracts, months of configuration that should have taken weeks. The capability was never the problem. Everything bolted around it was.
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Join Xurrent and RennerBrown for a Lunch & Learn at Stout NYC. You'll map your own stack, line by line, and leave with a clear number: what your current setup costs, and what it would take to run without the add-ons.
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What you can expect:

• A working session on why mid-sized enterprise IT keeps paying for complexity that has nothing to do with capability, and what a single platform with full enterprise power, minus the debt, looks like instead
• A hands-on cost audit. In small groups, you'll map your own stack against license tiers, integration fees, non-production environments, premium support, and the services hours spent on routine configuration. You leave with a completed worksheet, not a set of slides
• A look at how RennerBrown handles migration and ongoing service once a team decides to move
• Time with Xurrent and RennerBrown leadership for questions specific to your environment

Agenda

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Event Details

Date: October 1, 2026
Time: 11:30am–2:00pm ET
Location: Stout NYC | 215 West 35th St
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Who is it for?

• IT Directors and Service Desk leaders at mid-sized enterprises who suspect their platform costs more than it should
• Anyone who's added a module, an integration, or a support tier to their ITSM stack in the last year and wants to know if it was worth it
• Teams sizing up whether to renew, downsize, or switch platforms