When a new Xurrent account is configured, one of the options the account owner can set is the weekday on which each week starts. This is typically Sunday or Monday.

What is new is that the day on which a week starts for a Xurrent account is now taken into consideration when a report’s interval is set to ‘Weekly’. The start of each weekly data segment is now the weekday selected in the ‘Account Settings’ section of the Settings console.

When the date range specified for a report does not start on a weekday that is the start of the Xurrent account’s week, the report’s first weekly data segment starts at the beginning of the week that includes the start of the report’s date range. This data segment will, however, only contain data that falls within the date range specified for the report.

A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.

Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.

