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ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve issues quickly with an AI-powered system that automates ticketing.

Financial Services

Resolve issues quickly with an AI-powered system that automates ticketing.

SaaS

Resolve issues quickly with an AI-powered system that automates ticketing.

E-commerce

Resolve issues quickly with an AI-powered system that automates ticketing.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Resolve issues quickly with an AI-powered system that automates ticketing.

Blog

Specialists in Thailand Can Switch Xurrent to Thai (ไทย)

January 25, 2020
Carlyn Manly
1 Min Read
Languages
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Xurrent’s Specialist interface is now available in one of the world’s most elegant written languages.  Thanks to Xurrent partner OpenVision in Thailand, specialists who prefer to work in Thai can now do so.

Task template in Thai

More importantly perhaps, end users will also be able to set their language preference to ‘ไทย’.  This ensures that the Xurrent Virtual Agent addresses them in Thai.

4me Self Service homepage in Thai

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