We have heard from Xurrent customers that they are using their self-service portal to share Coronavirus (COVID-19) information with their organization’s employees. That is an excellent use of their enterprise service management solution. HR teams can quickly add knowledge articles to efficiently handle all the questions form their people in a consistent manner.
The broadcast functionality may also be helpful to keep employees posted about any new developments that affect the organization.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.