Browse Through All CI Relations
A recent performance enhancement has made it possible to open a configuration item (CI) and quickly search or browse through all its relations. Regardless of how many relations the CI has with other CIs, the speed with which the relations are retrieved is almost instantaneous.

In the past, only the first 100 relations of a CI would be retrieved. Now, even when a software CI like a PC operating system has been linked to the thousands of PCs that run it, this CI will open immediately when it is selected by a configuration manager. And once opened, it is possible to swiftly browse through all links or look up a specific PC that is related to it. For configuration managers of very large enterprises this makes life just a little better.

Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.

Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.