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Many of the views in Xurrent offer some buttons in their header. These are the state buttons. By pressing a state button, you retrieve a different list of records.
In the past, if you had filtered a view by entering some text in the Search box and then switched states, your filter would be lost. This is no longer the case. When you switch states now, your filter gets re-applied as the view refreshes.
How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.
8 Mins
May 30, 2026
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