Insights & updates from our experts
It is now possible to hide – and unhide – the menu sidebar. This can give users a bit more screen space, whenever they need it. A hamburger menu button is added to the top left of the Specialist interface. Pressing it toggles the menu sidebar.


How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.







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