Insights & updates from our experts
The audit trail that Xurrent maintains for each record provides an easy-to-understand overview of a record’s entire history from the moment it was created. As records age, though, their audit trails can become quite long.
To make it easier to navigate such long audit trails, the First, Previous,Next and Last buttons have been added. Auditors, administrators and specialists can use the Last button, for example, to jump straight to the last page of a record’s audit trail. That is where the very first audit entry can be found which is often of interest because it shows who created the record, when this was done, whether the record has a Source ID, etc.




An AI SRE that knows your incidents
Most AI SREs are pattern matchers trained on public data. They know what a memory leak looks like in the abstract. They don't know that your payments-api has a flaky liveness probe everyone ignores, that the checkout team owns the retry policy, or that the last three "database incidents" were actually cache misconfigurations. That knowledge lives in your postmortems, your Slack channels, and the heads of two senior engineers.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.















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