Many specialists have already noticed that the list of available filters has become rather long for some views and reports. The request views and reports, for example, already offer well over 30 filters. To make it easier to find the desired filter, the Search box is now available at the top of the list of filters in the Add Filter dialog window.
By default the cursor is already blinking in the Search box after the filter icon that is visible above a view is pressed, or when the Add Filter… option is pressed in a report. Typing a few characters in the Search box instantly reduces the list of filters to the ones that match the characters that were entered.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.