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AI-powered ITSM for the Modern Enterprise

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Blog

Filter CI Views by Serial Number

January 26, 2021
Carlyn Manly
1 Min Read
Configuration Management
Reporting and Analytics
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The filter ‘Serial number’ has become available in the configuration item (CI) views and reports. Even though it may not be terribly useful to filter the assets in the configuration management database (CMDB) by a specific serial number, having this new filter available makes it possible to quickly get an overview of the CI records in which the Serial number field still requires a value.

This is done by applying the filter: Serial number is None

All Configuration Items view with serial number filter applied

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