A person with the Account designer or Account administrator role can now see a new option in the Actions menu for all record types in view mode in Xurrent: ‘Copy NodeID’. Selecting this option copies the NodeID of the selected record to the clipboard. This can be useful for people who want to create an integration with Xurrent using the GraphQL API. GraphQL uses a different and much longer identifier for each record within Xurrent than the one that can be seen in the URL, which is otherwise cumbersome to obtain and difficult to remember.


Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
7 Min Read
June 13, 2025
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