In Xurrent, contracts can be registered for configuration items (CIs). These contracts are between the customer and a supplier. Supplier organizations are maintained in the ‘Organizations’ section of the Records module, as external organizations. When a contract has been registered with a supplier, this can now also be found in the ‘Contracts’ section, at the bottom of the organization record.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
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