.webp)
%20(1).webp)
Blog
Insights & updates from our experts
.webp)
A very minor usability feature has been added that allows specialists to quickly look up the creation date of a record which ID is listed in a view.
By hovering the mouse cursor over the record’s ID, its creation date and time will pop up. This works for all records which ID gets displayed in a view. These record types are:
- Requests
- Releases
- Changes
- Tasks
- Projects
- Project Tasks
- Risks
How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.
8 Mins
May 30, 2026
Service Management
Enterprise
Integrations
Reporting and Analytics
Incident Management