For specialists it has become possible to add the first time entry to a request, problem or task without having to place it in Edit mode. To make this possible, the ‘Time Entries’ section is now presented in View mode, even when there are no time entries to be displayed. In such cases, the ‘Add Time Entry…’ option can be pressed without first opening the ‘Time Entries’ section.

If one or more time entries are already related to the assignment, the ‘Time Entries’ section is collapsed by default in View mode, just like was in the past. In such cases this section can be expanded to make the ‘Add Time Entry…’ option accessible.

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