Two new record types have been added to the Xurrent Account Sync feature: reservation offerings and workflow templates. When reservation offerings are selected in a sync set, UI extensions with the Category field set to ‘Product’ that are used in the filter settings of a reservation offering are also taken along in the export. When workflow templates are selected in a sync set, task templates, workflow automation rules, and workflow types are added to the export, as well. Workflow types cannot be synchronized separately, though.


A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.

Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.

