Two new record types have been added to the Xurrent Account Sync feature: reservation offerings and workflow templates. When reservation offerings are selected in a sync set, UI extensions with the Category field set to ‘Product’ that are used in the filter settings of a reservation offering are also taken along in the export. When workflow templates are selected in a sync set, task templates, workflow automation rules, and workflow types are added to the export, as well. Workflow types cannot be synchronized separately, though.


Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
7 Min Read
June 13, 2025
Service Management
News
Press Release
Performance
Enterprise

Incident Management
Security And Privacy
Risk Management
Cloud Computing
Enterprise

