When users go to the Analytics console and open the ‘Reports’ section, they will notice that a new column has been added to the list of reports. This column contains the report type icon.
This small indicator, combined with the ability to filter the long list of reports using the Search box in the toolbar, should make it easier for people to identify the report they are looking for.
These report type icons will also prove helpful when people are selecting the reports that they want to place on their dashboards. More news about the Dashboard functionality will be provided soon.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.