Insights & updates from our experts
When users go to the Analytics console and open the ‘Reports’ section, they will notice that a new column has been added to the list of reports. This column contains the report type icon.
This small indicator, combined with the ability to filter the long list of reports using the Search box in the toolbar, should make it easier for people to identify the report they are looking for.

These report type icons will also prove helpful when people are selecting the reports that they want to place on their dashboards. More news about the Dashboard functionality will be provided soon.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.





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