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ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

iPaaS

Integrate Xurrent with your full stack

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve plant floor and IT issues before they disrupt production.

Financial Services

Stay audit-ready while resolving issues and reducing operational risk.

SaaS

Detect, respond, and resolve incidents fast to cut downtime and MTTR.

E-commerce

Keep your store online, even during your biggest sales moments.

Healthcare

Protect patient data and resolve issues fast, so care teams stay focused on care.

Retail

Standardize service delivery across every store and channel.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Unifiy IT, HR, Facilities, Finance, and more on a single, AI-powered service platform.

On-Call Management

Simplify on-call scheduling, automate escalations, and reduce burnout.

Post-Incident Management

Automate postmortems, AI summaries, and post-incident workflows

AI-Powered Knowledge Management

Create, organize, and continuously improve your knowledge base to find the right answers with Sera AI.

Blog

Partner Announcement: 4BREEZE

January 30, 2023
Carlyn Manly
1 Min Read
News
Partners
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Xurrent is delighted to introduce end-to-end enterprise technology service provider 4BREEZE as its partner in the Czech Republic.

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Based in Prague, 4BREEZE provides a specialist set of IT Service Management, Enterprise Service Management, and integration services to companies who find value in digital workflows, quality of service, and continuous improvement.

4BREEZE will take inventory of customer requirements, propose the most suitable architecture, assist with the implementation and provide support once the Xurrent platform is live.

A man with glasses and a beard wearing a suit

We are very excited about making the Xurrent platform available to businesses and organizations in the Czech Republic. The business challenges and goals have evolved over the recent decade, and it is the right time to give IT teams access to Xurrent’s state-of-the-art platform. As the business partner, IT can then further provide their experience and ITIL-based service delivery best practices to other domains of work, including but not limited to HR, Finance, Facilities, and SecOps.

Jiří Skála, CEO at 4BREEZE

Xurrent looks forward to working closely with 4BREEZE to provide companies in the Czech Republic with the best possible solutions for their enterprise service management.

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