Two weeks ago, a new ‘Phase’ filter option was added to reports related to workflows that are not yet completed, such as ‘Open Workflows by Manager’ and ‘Open Workflows by Service’. It only made sense to also create a complete new report: ‘Open Workflows by Phase’. This report presents the number of workflows where the status is different from ‘Completed’, grouped by phase.
It is now also possible to group the other reports on open workflows by phase.
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Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
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June 13, 2025
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