When people are done editing a record in the Xurrent Specialist Interface, they can press the Save button in the toolbar or the Save button at the bottom of the form. In the Xurrent App and Xurrent Self Service, there was only a Save option at the top of the form. To enhance the usability of these interfaces, they now also provide a Save button at the bottom of the form.
This small usability enhancement is especially useful after someone added a note to a request. In such cases, the user no longer needs to go all the way up to the top of the screen to save the it.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.