When people are done editing a record in the Xurrent Specialist Interface, they can press the Save button in the toolbar or the Save button at the bottom of the form. In the Xurrent App and Xurrent Self Service, there was only a Save option at the top of the form. To enhance the usability of these interfaces, they now also provide a Save button at the bottom of the form.
This small usability enhancement is especially useful after someone added a note to a request. In such cases, the user no longer needs to go all the way up to the top of the screen to save the it.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.