Insights & updates from our experts
When people are done editing a record in the Xurrent Specialist Interface, they can press the Save button in the toolbar or the Save button at the bottom of the form. In the Xurrent App and Xurrent Self Service, there was only a Save option at the top of the form. To enhance the usability of these interfaces, they now also provide a Save button at the bottom of the form.

This small usability enhancement is especially useful after someone added a note to a request. In such cases, the user no longer needs to go all the way up to the top of the screen to save the it.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.





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