Dark Mode on Self Service Subpages
When the new self-service designs were released earlier this year, each of them was given an option for Dark mode. This was done in preparation for a subsequent update of the subpages of Xurrent Self Service, i.e. the New Request, My Requests, and other underlying pages. This update has now been made. When Dark mode is selected on any of the Self Service pages of accounts that have the option ‘Use Self Service v2’ enabled in the Self Service Settings, each of the portal’s pages is displayed with a light font on a dark background. This can be more comfortable for users who use Xurrent Self Service in low-lit rooms.

The colors used for Dark mode are not customizable. The Development team is working on additional changes to the self-service subpages to enable customization of other elements.

A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.

Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.

