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Automation Rules for Additional Product Fields
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The possibilities for automation rules on products have been expanded a bit. It is now possible to access the configuration items that are related to a product. These can then be filtered using the select operator, like this:
In addition, it is now possible to check whether a product is disabled, or to set it to disabled using an automation rule.
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Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
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June 13, 2025
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