Insights & updates from our experts
When querying the Xurrent person records for an address using the Addresses field, the complete address is returned. It was already possible to retrieve just the name of the city, but querying for the country would always return a country code, e.g. uk, nl, or usa. It is now possible to retrieve the full name of the country, as well. The example below demonstrates how.


How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.







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