Add MS Teams Chat Link to Person Records Using SCIM

Xurrent’s SCIM provisioning capabilities have been extended to make it possible for organizations to automatically include a link for starting a Microsoft Teams chat session in each Xurrent person record.

Using SCIM, it is possible to add the following attribute to each SCIM user record in Xurrent (where users=user@example.com is replaced with each person’s actual email address):

“ims”:[{“type”:”teams”,”value”:”msteams:/l/chat/0/0/users=user@example.com”}]

Having this attribute available in each SCIM user record, allows it to be picked up by the SCIM user automation rules.  The following expression can then be added to the SCIM user automation rules:

In turn, this expression can then be used in the same automation rule to define an action that adds the Microsoft Teams chat link to each Xurrent person record:

Note that the first part of the value is used to identify the protocol (telephone, email, chat or website) for the information that is to be added to the ‘Contacts Details’ section of a person record.

• email: – Xurrent protocol is set to email
• http: or https: – Xurrent protocol is set to website
• msteams: – Xurrent protocol is set to chat
• slack: – Xurrent protocol is set to chat
• skype: – Xurrent protocol is set to telephone
• everything else – Xurrent protocol is set to telephone

Having a link available in each person record to quickly start an MS Teams chat session with a colleague can be very useful, especially when specialists want to ask each other a quick question.