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ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

iPaaS

Integrate Xurrent with your full stack

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve plant floor and IT issues before they disrupt production.

Financial Services

Stay audit-ready while resolving issues and reducing operational risk.

SaaS

Detect, respond, and resolve incidents fast to cut downtime and MTTR.

E-commerce

Keep your store online, even during your biggest sales moments.

Healthcare

Protect patient data and resolve issues fast, so care teams stay focused on care.

Retail

Standardize service delivery across every store and channel.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Unifiy IT, HR, Facilities, Finance, and more on a single, AI-powered service platform.

On-Call Management

Simplify on-call scheduling, automate escalations, and reduce burnout.

Post-Incident Management

Automate postmortems, AI summaries, and post-incident workflows

AI-Powered Knowledge Management

Create, organize, and continuously improve your knowledge base to find the right answers with Sera AI.

Blog

Xurrent Welcomes Paul Seccombe

December 7, 2021
Carlyn Manly
1 Min Read
News
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As Xurrent continues to expand, we are delighted to welcome Paul Seccombe in the role of VP Finance. Paul is based in the UK and will be responsible for managing the company’s finances and strategic business planning, as well as supporting operational areas to help Xurrent achieve its ambitious growth plans and financial goals.

Paul brings over 20 years of experience working in senior finance roles for companies in the software business, like Mercury Interactive, HP Software, CA Technologies, McAfee, and Symantec. He is eager to use his financial leadership experience, skills, and knowledge to drive the Xurrent business forward.

I am very excited to join the Xurrent Team as I believe the potential for growth and value creation is tremendous for the company. I am looking forward to partnering with the great team at Xurrent to build the business. Together, I am confident that we can develop and execute plans to drive accelerated growth and financial stability for the company as we expand our business position in the market.

Paul Seccombe, VP Finance at Xurrent

A very warm welcome to the team, Paul!

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