Xurrent has been recognized as a leader among ESM tools providers in Germany. ISG’s Enterprise Service Management Tools quadrant compares software vendors for automation of cross-organizational processes based on existing functionalities, integration capabilities through standardized program interfaces and flexibility in workflow design.
Information Services Group (ISG) is a leading global technology research and advisory firm known for its world-class research and analytical capabilities. The report from ISG concludes that Xurrent must have a place on any company tender looking for an integration platform for complex, cross-company ESM solutions.
The expert opinions of ISG are highly regarded, both by enterprises and their service providers. This report focuses on the German market, which is one of the most mature when it comes to service management; similar to the UK & Ireland, the Benelux and the Nordics. We are growing fast in all these markets.
In the previous two years, ISG already recognized Xurrent as a Rising Star. We are confident in our ability to solidify our leadership position in the years to come.
Cor Winkler Prins, CEO at Xurrent, Inc.
Key highlights from the ISG report:
- Xurrent has strong alignment with current ESM requirements.
- Xurrent has widespread acceptance with over 1 million users worldwide.
- Xurrent’s proprietary integration services benefits organizations requiring tailor-made implementations.
The full ISG Provider Lens Report is available from our website.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.