Insights & updates from our experts
Because more and more end-users and support specialists in South Korea are using Xurrent, the service has been translated into Korean. That means that they can all switch their language preference to Korean (한국어). When they do that, all headers, field labels, field options, etc. will be presented in Korean.

This should allow users in South Korea to get comfortable in Xurrent a little more quickly.

An AI SRE that knows your incidents
Most AI SREs are pattern matchers trained on public data. They know what a memory leak looks like in the abstract. They don't know that your payments-api has a flaky liveness probe everyone ignores, that the checkout team owns the retry policy, or that the last three "database incidents" were actually cache misconfigurations. That knowledge lives in your postmortems, your Slack channels, and the heads of two senior engineers.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.















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