Xurrent Recognized on 2026 MES Midmarket 100 List

AUSTIN, Texas, July 14, 2026 —  Xurrent, the AI-powered service and operations management platform for corporate IT teams and enterprise MSPs, today announced it has been named to the 2026 MES Midmarket 100 list by MES Computing, a brand of The Channel Company. The annual recognition honors technology vendors with deep knowledge of the unique IT needs of midmarket organizations and a demonstrated commitment to delivering products and services that support growth, innovation and success for midsize customers.

Xurrent was recognized for its commitment to helping midmarket organizations streamline operations through its AI-powered ITxM platform. Designed for lean IT teams, Xurrent brings service management and IT operations together on a single platform, providing greater visibility, automating workflows, and enabling faster resolution without the administrative burden often associated with traditional enterprise solutions.

Built for organizations that need enterprise-grade capabilities without unnecessary overhead, Xurrent’s approach focuses on faster deployment, simpler administration and measurable business outcomes. Customers typically deploy Xurrent within four to 16 weeks and begin seeing meaningful improvements within the first 90 days as automation scales and workflows become more efficient.
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Across more than 50 enterprise implementations, Xurrent has helped organizations reduce operational strain and improve service delivery, with reported outcomes including:

• Up to a 70% reduction in mean time to resolution (MTTR)
• 80% fewer alert escalations
• $350K+ in annual savings per 1,000-person engineering organization
• 95% reduction in on-call burnout

These outcomes demonstrate how Xurrent enables IT teams to spend less time managing day-to-day operations and more time driving strategic initiatives.
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Xurrent continues to advance AI capabilities that improve productivity without sacrificing operational or security controls. Through Sera Assist and Sera AI Studio, the platform embeds natural language capabilities directly where the work happens, automating request classification, ticket summarization, knowledge creation, incident response and workflow automation, helping teams resolve issues faster while maintaining governance.

MES Computing defines midmarket organizations as those with an annual revenue of $50 million to $2 billion and/or 100 to 2,500 total supported users/seats. Vendors were selected for the MES Midmarket 100 for their go-to-market strategy, how they innovate to serve the midmarket better and the strength of their midmarket product portfolios.

“The Midmarket 100 highlights the technology vendors that genuinely understand—and actively champion—the distinct needs of midsize organizations,” said Samara Lynn, senior editor of MES Computing at The Channel Company. “These companies are true partners, equipping midmarket IT teams to overcome their toughest challenges so they can innovate and accelerate growth. We’re excited to watch how these vendors continue to evolve and strengthen the midmarket ecosystem.”

“Midmarket IT teams are managing more complexity with fewer resources, and many traditional enterprise tools only add to that burden,” said Cory Apperson, COO at Xurrent. “This recognition reflects our focus on meeting midmarket teams exactly where they are on their digital journey. We give them a faster, simpler way to unify service workflows, operational incident signals, and AI-powered automation on a single platform, allowing them to scale capabilities safely without the administrative overhead.”

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To learn more about Xurrent and how its AI-powered ITxM platform helps organizations simplify service and operations management, visit www.xurrent.com. 

About Xurrent

Xurrent™ is the AI-powered service and operations management platform helping modern enterprises reach new levels of productivity and performance. Built for today’s digital landscape, Xurrent unifies workflows, dismantles silos, and drives intelligent collaboration across teams. Prioritizing meaningful impact over operational complexity, Xurrent gives service leaders the clarity and tools to solve problems faster and improve how work gets done. Headquartered in Austin, Texas, Xurrent supports forward-thinking enterprises around the world. Learn more at www.xurrent.com.
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About The Channel Company 

The Channel Company (TCC) is the global leader in channel growth for the world’s top technology brands. We accelerate success across strategic channels for tech vendors, solution providers and end users with premier media brands, integrated marketing and event services, strategic consulting, and exclusive market and audience insights. TCC is a portfolio company of investment funds managed by EagleTree Capital, a New York City-based private equity firm. For more information, visit thechannelco.com.

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The Channel Company Contact:  
Samara Lynn
The Channel Company