Xurrent Announces Global User Event ‘Connect 24’ – Showcasing Innovations in Service Management
SANTA BARBARA, Calif.–(BUSINESS WIRE)–Xurrent®, the SaaS-based Service Management software platform for the modern enterprise, announces its 9th annual Connect event, Xurrent Connect 24, on May 14-16, at Beurs van Berlage in Amsterdam. This year’s groundbreaking assembly of service management pros offers an immersive experience into the future of IT service management (ITSM) and enterprise service management (ESM).
Xurrent Connect is a rallying point for service management pros. Our community extends from dozens of partners to hundreds of platform customers including Röchling Automotive, Axsos AG, SSP Group and Fever-Tree to millions of Xurrent self service portal users. These passionate groups enjoy the opportunity to learn the latest innovations, share best practices and get excited about what’s in store for the exhilarating year ahead at Xurrent,” stated Kevin McGibben, CEO of Xurrent. “This year, we’re particularly thrilled to showcase how AI and integration technologies are reshaping service management practices across industries, while celebrating the collaboration of our deep partner community.”
Packed with keynote speeches, training sessions, workshop learning tracks and networking opportunities, the three day event will offer a special focus on AI, integration and the expanding role of service management beyond IT. Presenters include Xurrent CEO Kevin McGibben, General Manager EMEA Martijn Adams and Vice President of AI and Integration Engineering Scott Hutchins.
Additionally, Connect is set to deliver an exceptional lineup of learning tracks designed for professionals eager to excel in the dynamic fields of technology and service management. Here are the highlighted sessions and participants:
Innovation Track
- Service Delivery Bootcamp – Get FIT for Total Transformation with ONitNOW
- Xurrent Product Releases – Explore the latest features of Xurrent
- Automation & Integration Track – Automating Joiners, Movers and Leavers across Global Organizations with Revo Xurrent Services LTD, showcasing routines that integrate HR, IT and account creation processes
- Service Desk Resolution Automation – AI application beyond Xurrent with Techwork
Enterprise Service Management (ESM) Track
- Xurrent Security & Compliance – Using Xurrent to measure security maturity
- SCC Digital Automation – Highlighting cost reduction and service optimization in local government settings with SCC
Better Together Track
- Customer Centricity as Key to Success! – Insights into exceptional customer relationships with 2Grips
- Living the Transformation with Xurrent – A practical guide to continuous improvement and stakeholder involvement with SÜSS MicroTec SE and blu systems GmbH
“As a partner of Xurrent since its inception, Revo has witnessed first-hand the evolution and impact of this remarkable Connect community,” said Simon Martin, CEO of Revo Xurrent Services LTD. “This year we’re especially excited to present our session on how global organizations are leveraging Xurrent to deliver HR and IT services across geographic boundaries.”
“Xurrent Connect 24 represents a pivotal moment for the service management community,” said Martijn Adams, general manager EMEA at Xurrent. “In today’s fast-evolving landscape, IT leaders and service management professionals play a crucial role in propelling their organizations towards new heights of productivity, efficiency, employee and customer experience and innovation.”
To register for Xurrent Connect 24 and for more information about the agenda, speakers and sessions, please visit Xurrent's event page.
About Xurrent, Inc.
Xurrent is transforming service management for the modern enterprise. Xurrent's AI-forward, service-oriented, multi-tenant SaaS platform seamlessly connects teams to optimize IT service management. Xurrent's ability to automate cross-functional workflows makes frictionless service delivery possible, significantly improving business outcomes. The Xurrent platform’s ease of use and deployment makes it the most advanced ITSM platform available today. Hundreds of organizations around the world look to Xurrent to elevate their Enterprise Service Management. To learn more, visit www.xurrent.com.
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