Xurrent and StrataCom Announce Strategic Partnership to Bring Nearly Three Decades of ITSM Expertise to Xurrent Implementations

Austin, TX, September 23, 2026– Xurrent, the AI-powered service and operations management platform for corporate IT teams and enterprise MSPs,  today announced a strategic partnership with StrataCom, an IT Service Management consulting and professional services firm that has helped organizations improve service delivery since 1997. The partnership pairs Xurrent's platform with StrataCom's nearly three decades of ITSM consulting experience, giving enterprises a proven path to plan, implement, and optimize Xurrent around the way their teams actually work.
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A Modern Platform Backed by Nearly 30 Years of ITSM Experience

This partnership brings together two complementary strengths. Xurrent offers enterprises a unified, AI-powered platform designed to cut through operational complexity and modernize service delivery. StrataCom brings consultants with extensive real-world experience implementing, optimizing, and supporting enterprise service management solutions across a wide range of industries, going beyond software implementation to understand each client's business requirements, existing processes, and long-term objectives.
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"Enterprises need more than a new platform. They need a partner who has seen how service management actually plays out inside an organization," said Brian Wenngatz, CEO at Xurrent. "StrataCom has been solving these problems since 1997. That depth of experience means our joint customers get a platform built for where service management is headed, paired with a team that already knows how to get them there."
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Consulting and Technical Expertise Across the Full Xurrent Lifecycle

As a Xurrent partner, StrataCom provides the consulting and technical expertise organizations need to successfully plan, implement, integrate, and optimize Xurrent. The firm's professional services span ITSM and ESM strategy and assessments, Xurrent implementation and configuration, data migration and platform modernization, CMDB and asset management consulting, integration design, workflow and automation development, knowledge transfer and adoption support, and managed services for ongoing platform support. Whether an organization is implementing Xurrent for the first time, replacing a legacy ITSM platform, or expanding service management beyond IT, StrataCom helps build the processes, configuration, and internal knowledge needed to get long-term value from the platform.

“Xurrent is a strong fit for StrataCom because its out-of-the-box processes are built around proven ITSM best practices,” said Eric Krueger, Principal Consultant at StrataCom. “That allows us to deliver value faster without overcomplicating implementations, while giving customers a platform backed by a strong track record of success.”
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About StrataCom

StrataCom is an IT Service Management consulting and professional services firm that has helped organizations improve service delivery through technology, process, and ITSM best practices since 1997. Its consultants bring extensive real-world experience implementing, optimizing, and supporting enterprise service management solutions across a wide range of industries, working with clients to configure technology around how the organization actually needs to operate. Learn more at stratacominc.com.
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About Xurrent

Xurrent™ is the AI-powered service and operations management platform helping modern enterprises reach new levels of productivity and performance. Built for today's digital landscape, Xurrent unifies workflows, dismantles silos, and drives intelligent collaboration across teams. Prioritizing meaningful impact over operational complexity, Xurrent gives service leaders the clarity and tools to solve problems faster and improve how work gets done. Headquartered in Austin, Texas, Xurrent supports forward-thinking enterprises around the world. Learn more at xurrent.com.
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Media Contact

PANBlast PR for Xurrent xurrent@PANBlastPR.com
Laura Walker | Director of ITSM Advocacy for StrataCom lwalker@stratacominc.com