AI-powered ITSM for the modern enterprise
AI-native Incident Management for the Modern Enterprise
Unified, future-forward IT Operations
AI-powered MSP service delivery
Unified ESM platform built for collaboration
Unified IT operations and service management
Eliminate manual tasks, optimize workflows, and deliver faster resolutions.
AI-driven incident management
Secure multi-organization collaboration
No-code AI-powered orchestration
Secure, API-first integrations
Real-time insights, 400+ reports
Eliminates manual tasks, optimizes workflows, and delivers faster resolutions.
Request, manage, and track service needs anywhere, on any device.
Enhance service requests and optimize collaboration for faster resolution
Streamline article creation, boost efficiency, improved problem resolution.
Product engineering, Web & Mobility solutions and Talent augmentation to help you with your digital strataegy.
Connect Xurrent® with other solutions and platforms
Real customer results with ITSM
India's #1 bus transport tech company was drowning in alert noise and managing incidents across five disconnected tools. Here's how Chalo used Xurrent IMR to hit 99.9% availability, cut MTTA and MTTR by 90%, and resolve incidents in under 15 minutes.
Discover how Sport Vision Group implemented enterprise-wide service management across 751 stores in 13 countries in just 68 days, achieving 97% SLA performance and tripling request volume within a year using Xurrent.
Stefanini "Future Proofs" Their Service Desk with Xurrent. Building a more resilient, scalable service desk without added complexity
Insights & updates from our experts
On-call has a problem and this blog talks exactly about that. It's not your tooling. It's not your engineers. It's the ten seconds before anyone picks up.
How engineering teams use Xurrent IMR's GitHub integration to close incidents before they become postmortems.
Are you planning to attend the AWS Summit Bangalore 2026? This comprehensive guide provides all the essential information about this event, including schedules, experiences, and what to expect on both these days.
Upcoming and recorded webinars from our experts.
Two practicing SREs talk about what's wrong with modern incident response in this live session. They talk about alert noise, brittle routing rules, disconnected tools, and on-call schedules that fall apart as soon as someone leaves the team.
When every alert feels urgent, your team deserves more than firefighting. Xurrent Incident Management & Response (IMR) helps you breathe again
In this webinar, we will walk through a modern incident management workflow using Xurrent and Zenduty.
Quick-reference guides to Xurrent features
Explore how Xurrent helps charities and not-for-profits do more with less. Rapid deployment, free self-service for all users, AI-powered automation, and a simple licensing model that keeps costs low so more resources go to the mission.
See how Xurrent delivers secure, audit-ready service management for government and defense organizations. ISO 27001, SOC 2 Type II, C5 attested, and GDPR aligned with BYOK encryption and cross-agency collaboration built in.
Discover how Xurrent helps professional services firms streamline service delivery across IT, HR, Finance, and client operations. Deploy in weeks, scale across offices and geographies, and keep billable teams productive with AI-powered automation and self-service.
Expert ITSM & automation insights
The Postmortem Playbook Every On-Call Engineer Wishes They Had Earlier.
Your step-by-step guide to extending service management across the enterprise
The GigaOm Radar 2026 analyzes 21 leading ITSM platforms on strategy, execution, and market viability. Read the full report and see competitive rankings.
Stay up to date on new features and updates.
ITSM product updates for Q2 2026 including RFC type inheritance, approval delegation, SAML JIT fallback, automation backslash support, Note Assist on templates, and more.
Xurrent IMR now has an MCP server for Claude. Query incidents, on-call schedules, and timelines from a plain-English conversation without leaving your chat window.
ITSM product updates for Q1 2026 including Asset Management Review Queue, Datadog integration, VA accessibility improvements, and JWKS webhook support.
Learn how organizations have reduced downtime, improved 50% MTTA & MTTR, and cut costs with Xurrent IMR.
Discover Xurrent IMR's quick support, bidirectional integrations with Jira and Slack, and more cohesive incident response capabilities compared to Opsgenie.
Understand why users value Xurrent IMR for its intuitive interface, efficient incident alerting, customizable On-call schedules, and escalations.
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