SERVIEW Tool Meetup 2026 — Xurrent Across Europe

Intro:

IT and ESM leaders across Europe are facing the same fight: too many tools, too much manual work, and platforms that promise AI but bolt it on after the fact. The tools in the ring keep multiplying. Picking the right one has never mattered more.

SERVIEW Tool Meetup brings the top ITSM and ESM vendors together for a straight, side-by-side look at what each platform can actually do. Xurrent is stepping into the ring at all four stops this year, ready to show IT leaders why an AI-native platform, built for the demands of 2026, is a different weight class entirely.

We're not here to throw punches. We're here to show you what Xurrent can do — and let the results speak for themselves. Come find us at your city's event and see why organisations across Europe are choosing Xurrent as their contender.
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The Mission Section

The Mission: Knock Out the Old Way of Doing ESM

Legacy platforms, bolted-on AI, and tools that don't talk to each other have been the default for too long. At Tool Meetup, Xurrent visitors get a live look at what a genuinely AI-native, service-centric platform looks like — no gimmicks, no sales script, just a real conversation about what's slowing your team down and how Xurrent fixes it.

Why Connect with Xurrent at Tool Meetup?

• Bridge the silos. Xurrent connects ITSM, ESM, and ITOM into one collaborative ecosystem, with 150+ observability integrations that mean you stop stitching tools together and start seeing the whole picture.
• Meet Sera AI. Xurrent's AI fabric acts on incidents and service workflows, not just suggests next steps. Customers see incident resolution speed up by 60% because Sera does the work, not just the talking.
• Move past SLAs. Xurrent helps you measure what actually matters to your organisation: experience, satisfaction, and business outcomes, not just whether a ticket closed on time.
• See the numbers. Global enterprises report 195% ROI with Xurrent. We'll walk you through exactly how that adds up for organisations your size.
• Get a straight answer. Our solution architects will be on-site at every stop, ready for real conversations about your roadmap. No pitch decks required.

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