Insights & updates from our experts
A typical Xurrent account can be accessed by more than one account administrator. Each account can have only one owner, though. To limit access to the single sign-on configuration of an Xurrent account as much as practical, account administrators are no longer able to open the ‘Single Sign-On’ section of the Settings console.
Only the account owner is still able to go to this section, just like the account owner is the only one who is able to access the ‘Billing Information’ and ‘Account Settings’ sections. The tightened security minimizes the number of people who can look up the certificate fingerprint of the organization’s identity provider.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.





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