A typical Xurrent account can be accessed by more than one account administrator. Each account can have only one owner, though. To limit access to the single sign-on configuration of an Xurrent account as much as practical, account administrators are no longer able to open the ‘Single Sign-On’ section of the Settings console.
Only the account owner is still able to go to this section, just like the account owner is the only one who is able to access the ‘Billing Information’ and ‘Account Settings’ sections. The tightened security minimizes the number of people who can look up the certificate fingerprint of the organization’s identity provider.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
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