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ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

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A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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Blog

Task Template Team Filters

January 5, 2023
Patrick Bakker
1 Min Read
Reporting and Analytics
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A new filter has been added to four task-related reports. The ‘Template team’ filter shows only those tasks that were assigned to a specific team, as defined in the task template. This filter can be useful for organizations that want to know which tasks were resolved by the team the tasks were initially assigned to, for example.

Template team filter

The reports for which this filter is available are:

  • All Tasks
  • Finished Tasks
  • Registered Tasks
  • Tasks by Template

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