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Serve Your Irish Customers in Gaelic

April 14, 2015
Carlyn Manly
Author
Carlyn Manly

Thanks to one of our customers that uses Xurrent in Ireland, end users can now set their language preference to Irish (Gaeilge). This switches their Self Service interface to Irish.

This is also useful for the service desk. When a call comes in, the service desk analyst who picks up the call is able to see if the user wishes to be addressed in Irish.