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ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve issues quickly with an AI-powered system that automates ticketing.

Financial Services

Resolve issues quickly with an AI-powered system that automates ticketing.

SaaS

Resolve issues quickly with an AI-powered system that automates ticketing.

E-commerce

Resolve issues quickly with an AI-powered system that automates ticketing.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Resolve issues quickly with an AI-powered system that automates ticketing.

Blog

Registered and Finished Tasks

May 24, 2019
Carlyn Manly
1 Min Read
Change Management
Project Management
Reporting and Analytics
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Table of contents

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Two more reports have been added to the ‘Reports’ section of the Analytics console for the change and project management processes. These new reports are:

  • Registered and Finished Tasks
  • Registered and Finished Project Tasks
Registered and Finished Project Tasks

These reports are similar to the following reports that already existed:

  • Registered and Completed Requests
  • Registered and Solved Problems
  • Registered and Completed Changes
  • Registered and Completed Projects

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